Important Notice: This Privacy Policy has been updated to include comprehensive information about our teledermatology services, professional review features, and your rights regarding data privacy and consent.
1. Introduction
DrDermAI ("we", "us", or "our") is committed to protecting your privacy and providing transparent information about how we handle your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website, including our teledermatology services.
Our services include AI-powered skin analysis for educational purposes and optional professional review by licensed medical professionals, including Dr. Thomas Hoffman, MD. This policy applies to all users of our application and website.
2. Information We Collect
2.1 Information You Provide
- Photos and Images: Skin condition photos you upload for analysis
- Analysis Results: AI-generated analysis results and recommendations
- Profile Information: Age, gender, and other demographic information you choose to provide
- Professional Review Data: Additional information provided when requesting professional review, including medical history and symptoms
- Contact Information: Email address and other contact details for support and feedback
2.2 Information Collected Automatically
- Device Information: Device type, operating system, and app version
- Usage Data: How you interact with our app and features
- Technical Data: IP address, browser type, and other technical information
3. How We Use Your Information
3.1 AI Analysis Services
- To provide AI-powered skin condition analysis and educational information
- To generate analysis history and track changes over time
- To improve our AI algorithms and analysis accuracy
3.2 Educational Review Services
Educational Review Consent: When you choose to use our educational review feature, your images and information will be transmitted to Dr. Thomas Hoffman, MD, for educational opinions based on his experience. This requires your explicit consent as detailed in Section 4.
- To facilitate educational review by Dr. Thomas Hoffman, MD
- To provide educational information and general recommendations
- To maintain educational records for quality assurance purposes
3.3 General Service Improvement
- To respond to your inquiries and provide customer support
- To improve our app features and user experience
- To ensure app security and prevent fraud
4. Educational Review and Data Transmission
Explicit Consent Required: Your images and personal information are stored locally on your device by default. However, when you choose to use our educational review feature, your data will be transmitted off your device to Dr. Thomas Hoffman, MD, for educational review.
4.1 What Data is Transmitted
When you request educational review, the following information may be transmitted:
- Your skin condition photos
- AI analysis results
- Age, gender, and duration of condition
- Additional medical information you provide
- Contact information for follow-up communication
4.2 Consent Process
Before any data transmission occurs, you must:
- Explicitly check a consent box acknowledging that your data will be transmitted
- Confirm that you understand the purpose of data transmission
- Agree to the terms of educational review services
4.3 Educational Review Access
Your data may be accessed by:
- Dr. Thomas Hoffman, MD, for educational review purposes
- Authorized staff for quality assurance purposes
- Technical support staff for system maintenance
5. Data Storage and Security
5.1 Local Storage
- All data is stored locally on your device by default
- Your data remains under your control and is not automatically transmitted
- Data is encrypted and protected using industry-standard security measures
5.2 Educational Review Data
- Data transmitted for educational review is stored securely on encrypted servers
- Access is restricted to Dr. Thomas Hoffman, MD, and authorized staff only
- Data is retained for quality assurance and educational purposes
5.3 Security Measures
- End-to-end encryption for data transmission
- Secure authentication and access controls
- Regular security audits and updates
- Compliance with healthcare data protection standards
6. Your Rights and Choices
6.1 Data Access and Control
- View Your Data: Access all data stored in the app
- Export Data: Download your data in a portable format
- Delete Data: Remove specific analyses or all data from the app
- Withdraw Consent: Revoke consent for professional review at any time
6.2 Professional Review Rights
- Request deletion of data from professional review systems
- Access medical records created during professional review
- Request corrections to your medical information
- File complaints about data handling practices
6.3 Opt-Out Options
- Disable professional review features
- Limit data collection and usage
- Request data anonymization
7. Data Sharing and Disclosure
7.1 When We May Share Your Information
- With Your Consent: For educational review services
- Legal Requirements: When required by law or court order
- Medical Emergencies: In life-threatening situations
- Service Providers: With trusted partners who assist in app operation
7.2 What We Do Not Share
- We do not sell your personal information
- We do not share data with advertisers without consent
- We do not use your data for purposes other than those described in this policy
8. Age Restrictions
Our services are intended for users 18 years of age and older only. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected information from someone under 18, please contact us immediately, and we will take steps to delete such information.
By using our services, you confirm that you are at least 18 years old and have the legal capacity to provide consent for data processing and medical services.
9. International Data Transfers
Your data is primarily processed and stored in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
10. Data Retention
10.1 Local Data
- Data stored on your device remains until you delete it or uninstall the app
- You control the retention of your local data
10.2 Professional Review Data
- Medical records are retained according to healthcare regulations (typically 7-10 years)
- You may request deletion of professional review data at any time
- Some data may be retained longer if required by law
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last updated" date at the top of this policy
- Sending you a notification through the app for significant changes
Your continued use of our services after any changes indicates your acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@drdermai.com
For questions specifically about educational review services, you may also contact Dr. Thomas Hoffman, MD, through our secure communication system.
13. Legal Basis for Processing (EU Users)
If you are located in the European Union, our legal basis for processing your personal data includes:
- Consent: For educational review services and optional features
- Contract Performance: To provide our core analysis services
- Legitimate Interest: To improve our services and ensure security
- Legal Obligation: To comply with healthcare and data protection laws